The Minister for Energy and Green Transition, John Jinapor, has issued a strong warning to management of district offices of the Electricity Company of Ghana (ECG), cautioning that underperformance and poor customer service could lead to a major shake-up.
Speaking to journalists on Tuesday, April 14, the minister expressed concern over what he described as delays in responding to reports of power outages in certain parts of the country.
While acknowledging the overall efforts of the company, he pointed out that some districts were falling short of expectations, particularly in their responsiveness to customers experiencing disruptions in electricity supply.
The minister indicated that he has already instructed the managing director of ECG to undertake an internal review in the affected districts, with the aim of identifying lapses and ensuring that corrective measures are implemented swiftly.
“If it means that we should do a shake-up like any other organisation, we would have to do a shake-up, but don’t let us get there. You have a duty, you have your work cut out for you, so please let’s do that.”